SoftSol

Solutions

Everything your business needs to run, communicate, stay protected, and grow — from a single partner.

Managed IT

The core of the SoftSol offering — full accountability for your people, systems, and devices.

IT management

Complete IT Management

Full or partial management, remote operations, co-management for internal teams, and fixed-fee SLA models.

Learn more
Support

Real-Time Troubleshooting

Methodical, real-time diagnostics for issues that resist quick fixes — billed in 15-minute increments, no retainers required.

Learn more
Hardware

Hardware & Endpoints

Business-grade laptops and endpoints — more connectivity, better security, longer warranties, and genuine repairability. Sourced, configured, and managed under your SLA.

Learn more
Help desk

Help Desk & Support Portal

Your own private, self-hosted support platform — multi-channel ticketing, SLA management, a client-facing portal, and an optional AI assistant for faster tickets and replies.

Learn more

Infrastructure

The technical foundation — connectivity, compute, and continuity.

Network

Network & Connectivity

Firewall, managed switching, WiFi, and secure site-to-site VPN tunnels keeping your sites and cloud environments connected and protected.

Learn more
Cloud

Cloud Servers & Co-location

SoftSol-hosted virtual machines on our own 10 Gbit/s infrastructure, plus co-location — full rack, half rack, or per-U — for organisations housing their own hardware.

Learn more
Backup

Backup & Disaster Recovery

Monitored 3-2-1 backup with offsite copies, tested recovery procedures, and a clear RTO-backed plan to restore operations after any failure scenario.

Learn more

Communication & Productivity

Tools your team uses every day — email, voice, and web presence.

Email

Hosted Email

Microsoft 365 licencing and mail — procured or managed on your behalf — plus privately hosted IMAP and POP email on SoftSol infrastructure for organisations that prefer an independent platform.

Learn more
VoIP

VoIP Services

On-prem, cloud, or hybrid voice systems integrated with your environment — number porting, call recording, IVR, and voicemail to email.

Learn more
Web

Web Development & Hosting

Custom websites and web applications, hosted on our own enterprise infrastructure — domains, SSL, PostgreSQL, and ongoing maintenance included.

Learn more

Security

Protect your people, data, premises, and credentials.

Penetration testing

Penetration Testing

Autonomous, expert-reviewed penetration testing across infrastructure, cloud, web applications, and APIs — first findings delivered within 24 hours.

Learn more
IP Video Security AI-Powered

IP Video Security Systems

Professional networked IP camera systems with AI analytics — number plate recognition, pool detection, aircraft tail tracking, and more. Enterprise-grade. No analog.

Learn more
Titan password vault

Titan Password Vault

A private, self-hosted password manager. Your vault is encrypted on your own devices — nobody, including SoftSol, can read your passwords even if the server were compromised.

Learn more
Aegis secret sharing Free

Aegis — Secret Sharing

Stop sending passwords over WhatsApp and email. Aegis generates a single-use encrypted link that self-destructs after it is opened — leaving no trace on any device or server.

Learn more

Intelligence

Understand what is happening — on your website, in your environment, and across your data.

Daniel analytics

Daniel — Managed Analytics

Privacy-first web analytics hosted on SoftSol infrastructure. Understand your visitors, conversions, and campaigns without handing your data to Google or Meta. POPIA-aligned by design.

Learn more
Atlas reporting

Atlas — Managed Reporting

Real-time dashboards, KPI monitoring, and operational intelligence on private South African infrastructure. Custom-built reporting managed by SoftSol engineers — zero ops for your team.

Learn more